Richard Lee is the chief operating officer for St John Ambulance, the world's largest first aid and ambulance charity. Richard is a registered paramedic and before joining St John spent 25 years within the UK National Health Service ambulance sector. Prior to joining the NHS, Richard served with the Royal Air Force medical services seeing active service in the 1991 Gulf War and undertaking peacekeeping duties with the UN in the former Yugoslavia. Richard is an examiner for the Royal College of Surgeons of Edinburgh where he holds a Fellowship in immediate medical care. He was awarded the Queens Ambulance Medal for distinguished ambulance service in the 2016 Birthday Honours list. Richard is fascinated by frailty and how health systems respond to the challenges this poses.